A close second! Vital Rez V was our number 2 pick for a couple of reasons. It met or exceed expectations in all 4 out of 5 areas reviewed. Our main concern with this product was arrival took about 9 days. Considering that the free trial period is only 15 days, this concerned us. However, upon contacting the company, they gladly extended our trial period. They also pointed out that this was an isolated incident and would not happen again. What they seemed to lack in delivery time was made up in customer service area. Overall, still very impressed with this Resveratrol product.
Customer service – Easy to find contact information. Polite, helpful and friendly staff. Reasonable customer service hours. Short wait times on phone. Impressed by willingness to help us resolve shipping delay issues. We initially contacted by email and received response in under 8 hours, then by phone where our wait time was less than 2 minutes. Could not ask for more. Rating: 5 out of 5 stars
Delivery – Took 9 days to get product. Packaging was good. Upon notifying customer service of shipping delay, we were given additional “trial period” time. Rating: 3 out of 5 stars
Cost – Limited time “Risk Free Trial” offer, pay $5.95 shipping and handling charge for 15 day trial. Rating: 5 out of 5 stars
Product Quality – Clearly labeled, professional grade product. Each capsule independently tested and contained 100% lab quality Resveratrol. Rating: 5 out of 5 stars
Over all satisfaction – Very impressed by customer service and product quality. We confidently recommend this as our 2nd best pick.
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